Website Use, Orders, and Customer Responsibilities

Last Updated: January 1, 2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you and CalmPaws Care concerning your access to and use of our website and related services. By accessing our services, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions.

2. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you have the legal capacity and you agree to comply with these Terms and Conditions.

3. Acceptable Use

You may not access or use the website for any purpose other than that for which we make the site available. As a user, you agree not to:

  • Systematically retrieve data or other content from the site to create or compile a database or directory without written permission from us.
  • Trick, defraud, or mislead us and other users.
  • Circumvent, disable, or otherwise interfere with security-related features of the website.
  • Use the website in a manner inconsistent with any applicable laws or regulations.

4. Payments and Refunds

All purchases made through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. If a refund is required, it will be processed according to our standard refund procedures, and the funds will be returned to the original payment method. Applicable taxes and shipping fees will be calculated and displayed at checkout.

5. Disclaimers

The website is provided on an as-is and as-available basis. You agree that your use of the website and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the website and your use thereof.

6. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the website, even if we have been advised of the possibility of such damages.

7. Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.

8. Contact Us

To resolve a complaint regarding our services or to receive further information regarding use of the website, please contact us at:

CalmPaws Care

9 Briggate, Leeds, UK

Phone: +44 113 667 8899

Email: info@calmpawscare.co.uk

© 2026 CalmPaws Care. All rights reserved.